Resource Library & Practice Insights
Expert guidance to help Northern Michigan providers strengthen their financial and operational performance.
Local partnership. Modern performance.
Relationship-driven support, transparent workflows, and technology-enabled visibility — built for Northern Michigan providers.
Healthcare is constantly evolving — and so are the challenges facing medical practices. At Comprehensive Medical Billing, we believe in empowering providers with clear, practical insights that support stronger decision-making and long-term financial success.
Explore our library of educational guides, revenue cycle best practices, and deep-dive analyses built for Northern Michigan practices.
Featured Reports
Top 10 Hidden Revenue Killers in Medical Practices
Discover the most common — and preventable — sources of revenue leakage affecting medical groups today.
Top 10 Practice Management System Failures That Cost You Money
Learn how outdated or poorly optimized PM systems quietly reduce reimbursements and increase workload.
RCM KPIs: Targets and Actions
Use these KPI targets and next actions to prioritize improvements and protect revenue.
| KPI | Target range | If below the target, do this next |
|---|---|---|
| Days in A/R | 30–40 days | Rebalance follow-up queues, escalate >$5k claims, audit top 5 aging payers |
| First-pass resolution rate | ≥ 85–90% | Strengthen edits for top denial CARCs, fix documentation gaps, add pre-auth checks |
| Denial rate | < 5–8% | Classify denials, address top 3 root causes, train frontline teams |
| Net collection rate | > 95% | Validate payer underpayments vs. contracts, review write-off policies |
| Clean claim rate | > 90–95% | Tighten scrubbing rules, ensure required attachments, fix recurring format errors |
Monitoring Cadence
- Weekly: First-pass rate, denial spikes by payer, top edit failures.
- Monthly: A/R aging distribution, underpayment variance, net collection by payer and location.
- Quarterly: Contract compliance, coding accuracy audits, pre-auth turnaround times.
Frequently Asked Questions
What are the 13 RCM (Revenue Cycle Management Steps)
They are pre-registration, registration, insurance verification, charge capture, medical coding, claim submission, adjudication, payment posting, denial management, A/R follow-up, patient billing, payment collection, and reporting and analytics.
What are the basics of RCM?
Revenue cycle management (RCM) covers patient registration, insurance verification, claims processing, payment collection, and financial reporting. The goal is to ensure efficient billing and faster reimbursements while minimizing denials and revenue losses.
What is the revenue life cycle management?
Revenue life cycle management refers to the entire financial process of patient care, from appointment scheduling to final payment collection. It streamlines billing workflows, improves cash flow, and enhances operational efficiency for healthcare providers.
What is a good denial rate in healthcare RCM?–
Aim for a denial rate below 5–8%. If it trends higher, review the top denial reasons, update your claim edits, and shore up documentation and prior authorization.
What are the 4 P’s of revenue cycle management?
The 4 P’s of RCM are Patients, Providers, Payers, and Processes. These elements work together to optimize billing accuracy, accelerate payments, and reduce administrative burdens in healthcare financial operations.
Can we improve first-pass resolution rate?
Tighten claim scrubbing, align coding with payer policies, ensure prior auth, and attach required documentation. Track edit failures weekly.
What is the basic revenue cycle?
The basic revenue cycle includes patient intake, claims submission, payment processing, and revenue reconciliation. Efficient RCM automation ensures faster reimbursements, fewer denials, and improved financial performance for healthcare organizations.
What KPIs matter most for RCM?
Days in A/R, first-pass resolution, denial rate, net collection rate, and clean claim rate. Review weekly and monthly with owner assignments.
Should we outsource functions of the revenue cycle?
Many providers outsource pre-auth, coding audits, eligibility, or A/R follow-up to reduce backlogs and improve speed to cash, while keeping oversight in-house.
Coming soon
- Coding updates
- Payer policy alerts
- Compliance updates
- Revenue cycle best practices
- Technology optimization guides
Stay in the loop
Get practical insights designed for Northern Michigan practices.